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Performance

Awards and Acknowledgements

Throughout our history we have been awarded significant recognition of our outstanding performance in the areas of corporate governance, people management, sustainability, innovation and customer service. Here are the main awards in 2018

INNVATION

ALGAR TELECOM – Valor’s Brazil Innovation Award – One of the 150 most innovative companies

ALGAR TECH – The 100+ Innovative in IT Use – 1st place in the Digital Industry category – IT and Telecom and the 10th most innovative company in Brazil

CORPORATE GOVERNANCE

ALGAR TELECOM – 20th Abrasca Award (Brazilian Association of Publicly Held Companies) – Annual Report – Annual Report – publicly-held company with net revenue of less than R$3 billion

ALGAR TELECOM – 22nd Anefac Award – Fipecafi – Serasa Experian – Transparency Award – company with net revenue of up to R$5 billion

PEOPLE MANAGEMENT

ALGAR TELECOM –Época Magazine – Great Places To Work (GPTW) – Among the best in Brazil (for the fifth consecutive year) as well as in Minas Gerais (with more than 1,000 employees)

ALGAR TECH – Época Magazine – Best Companies to Work For (GPTW) – best companies to work for in the IT sector – 12th place in the national ranking (with more than 1,000 employees)

SUSTAINABILITY AND SOCIAL RESPONSIBILITY

ALGAR TELECOM – Guia Exame de Sustentabilidade (Exame Sustainability Guide) – The most sustainable company in the telecommunications industry in Brazil

CUSTOMER SERVICE / CASES

ALGAR TELECOM – Época ReclameAQUI Award – Best Company for the Consumer in the Telecommunications Industry for the services of internet, landline and mobile providers and servers

ALGAR TELECOM – Service Performance Index (IDA – Índice de Desempenho no Atendimento) – 1st place as provider of telecommunications services with the best service in fixed broadband services, landline and mobile telephony, and paid TV

ALGAR TECH – Conarec Award – Winner in the middle operations categories – Collection and recovery and medium operations – Retention and loyalty

ALGAR TECH – MESC – Best Companies in Customer Satisfaction – One of the 100 best companies in customer satisfaction and among the five best in the segment of outsourcing services of the business/call center process

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